Contact Type | Details |
Support Email | [email protected] |
Telegram Group | @bcgamewin |
Live Chat | Available 24/7 on the website |
@BCGameOfficial | |
@bc.gameofficial | |
Discord | Join BC.Game on Discord |
BC.Game Official Facebook | |
Github | BC.Game Github Repository |
Bitcoin Forum | BC.Game Discussion on Bitcointalk |
BC.Game Casino provides multiple options for players to get in touch with their customer support team. Whether you need assistance with your account, have questions about bonuses, or face technical issues, BC.Game ensures that help is just a message away. Here’s how you can contact BC.Game Casino:
1. Live Chat
The fastest and most convenient way to reach BC.Game’s support team is through the live chat feature. Available 24/7, this service allows you to connect with a support agent in real-time. To access live chat, simply visit the BC.Game website or mobile app, and click on the chat icon at the bottom right of the page. This feature is ideal for resolving urgent matters, such as withdrawal issues or bonus inquiries, as you can get immediate responses from a support representative.
2. Email Support
For more detailed queries or if you prefer to communicate in writing, BC.Game offers email support. You can send your questions or concerns to their official support email address: [email protected]. This method is suitable for non-urgent matters, such as providing documentation for account verification or resolving complex issues that require detailed responses. While not as instant as live chat, BC.Game’s email team strives to respond within 24 hours, ensuring you receive a timely reply.
3. Telegram Support
BC.Game has also embraced modern communication by offering support through Telegram, a popular messaging platform. You can join BC.Game’s official Telegram channel and reach out to their support team via the app. Telegram is useful for players who prefer to communicate on the go, as it allows for easy access and quick responses. Additionally, BC.Game’s Telegram community can be a great resource for players to share experiences, ask questions, and receive updates.
4. Social Media
BC.Game maintains an active presence on several social media platforms, including Twitter, Facebook, and Instagram. While these platforms are primarily used for updates, promotions, and community engagement, they can also be used to get in touch with the support team for general inquiries. Social media is particularly useful for staying informed about the latest offers and events at BC.Game, but it may not be the fastest option for customer support.
5. Help Center & FAQ
Before reaching out to customer support, it’s worth checking BC.Game’s comprehensive Help Center and FAQ section. Here, you’ll find answers to common questions about account management, deposits, withdrawals, bonuses, and more. This resource is designed to provide quick solutions without the need to contact support directly, saving you time.